Amragrum

Frequently asked questions

Frequently asked questions

The questions people ask most often about booking. If you do not find your answer, write to us.

Do I need to register in order to book?

No. You do not need to create an account or log in. On the last step you fill in your name and phone number, and that is enough. Email and notes are optional.

Can I book more than one service at once?

Yes. On the first step mark every service you are interested in, and on the time step a separate tab appears for each of them. Every service gets its own time slot, and the same slot will not be given to two of them.

Can I choose a particular specialist?

Yes. In the list of services there are photos of the specialists next to each section — press the one you want. If you name no one, the branch itself will assign a specialist who is free. You can also start from a specialist’s page, in which case the list will hold only that person’s services.

Why are some days in the calendar unavailable?

Past days and the days the branch is closed are unavailable. The working days come from the branch itself, so the list always matches its real schedule.

There are no time slots for the day I picked. What now?

It means every slot that day is already taken. Pick another day in the calendar and the list updates straight away. You can also choose a different specialist — their slots are not the same.

How do I cancel or change a booking?

Cancelling from the site is not possible yet. Call the branch directly; its phone number is on its page. Please cancel in advance, so that the slot frees up for someone else.

Is the payment made on the site?

No. There is no payment on the site: booking is free, and you pay for the service on the spot, at the branch. The price in the list is the one the branch has set.

Can I send the booking page to someone else?

Yes. Your choices are written into the page address, so you can copy the link and send it, and whoever receives it will see the same services and the same time. They will have to confirm it themselves, of course.

The booking failed. Have I lost what I typed?

No. When there is an error the window shows the reason, while the name, the phone number and the other fields you filled in stay where they are — you can try again without typing everything over.

The booking steps are described in detail on the How it works page. For everything else, get in touch.